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Terms That Govern Your Account on pk65

Access to pk65 depends on your local law and the eligible regions we serve — if you are in Bangladesh and your region qualifies, these terms set out exactly how your account, your payments, and your data are handled.

Account EligibilitybKash & Nagad Payment RulesData Retention PolicyUser Rights & RequestsJurisdiction Notice
pk65 Terms That Govern Your Account on pk65
ACCOUNT SECURITY STANDARDS

How We Protect Your Data and Account

Data Handling We collect only what is needed to run your account — your registered wallet number, transaction history, and login activity. We do not sell this data to third parties or use it for unrelated marketing.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.
Retention and Deletion Account data is retained for as long as your account is active and for a period after closure as required by applicable law. You can request deletion of non-mandatory data by contacting support.
Requesting Changes To update your registered bKash, Nagad, or Rocket number, or to request a copy of your stored data, raise a ticket through live chat or email with your account details and the specific change needed.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Live Chat Reach our support team directly through the live chat window in your account dashboard. For legal queries, select the Account & Terms category so the right team picks it up.
Email Support Send detailed legal or account queries to our support email. Include your registered wallet number — bKash, Nagad, or Rocket — so we can locate your account without delay.
Account Help Centre The Help Centre inside your account lists common legal questions, data request forms, and the steps to raise a formal dispute if live chat does not resolve your issue.

Common Legal Questions from Our Users

Access depends on your local law and the eligible regions we serve. Confirm that using an online gaming platform is lawful in your specific location before opening an account.

Contact support via live chat or email, select the Data Request category, and provide your registered wallet number. We will process the request in line with applicable data rules.

Non-mandatory data can be deleted on request. Transaction records and identity data may be retained for a period required by law even after account closure.

Yes. Raise a ticket through live chat with your current registered bKash, Nagad, or Rocket number and the new one. We verify both before making the change for your security.

The governing law is stated in the full terms document available in your account. If a clause is unenforceable in your jurisdiction, the rest of the terms remain in effect.

We notify you at the contact address on your account before material changes take effect. Continuing to use your account after that notice means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.